Are you losing Good Customers?
Discover how Mariani Landscape uses data-driven quality control to maintain a 90%+ retention rate across 1,800+ maintenance accounts - and how you can too.
Mariani Landscape built a quality control system that gave their managers real-time visibility into 1,800+ properties. Now, with SiteRecon powering their quality control, they’re retaining over 90% of their customers—and turning maintenance into enhancement revenue.
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This webinar is for you if:
You run a $3M+ landscaping company and want to reduce churn and grow enhancements.
You serve high-touch clients—HOAs, campuses, estates, commercial properties—and can’t afford slip-ups.
You’re tired of relying on gut feel, delayed complaints, and anecdotal feedback to measure quality.
Here’s What We’ll Cover:
Why Mariani built their own QC program.
How their “Crew Performance Ranking” (CPR) system works
How Mariani tracks QC scores weekly—and uses flag alerts to catch issues before clients do.
What goes inside their “Handbook” of standards—and how they train teams to uphold them.
How QC data is tied to monthly bonuses, manager audits, and client trust.
The real ROI of visibility: fewer escalations, more enhancements, and 90%+ client retention.
Meet the Speakers
Under his watch, Mariani rolled out a cutting-edge QC program and now uses SiteRecon to scale it with precision. In this webinar, Nate reveals the behind-the-scenes systems that make Mariani a retention machine.
He envisions a future where job site mapping software becomes a fundamental piece of every landscaper's daily software stack, essential for business developers, account managers, and production managers to monitor site and service quality effectively. His vision includes AI-generated property measurements, estimates, service area maps, site walk reports, proposals, and quality assessment reports.
Customer testimonials
Discover how SiteRecon has transformed the way our clients approach landscaping estimates, boosting their confidence and efficiency.
