Landscape Maintenance Contract Retention Strategies

How Top 100 Mariani Landscape uses SiteRecon to power their data-driven quality control strategy and maintain a 90%+ retention rate across 1,800+ maintenance accounts.

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Watch This If:

Want to reduce customer churn
Upsell and grow your current customer revenue
Want to build a foolproof Quality Control program

You’ll learn:

How Mariani’s “Crew Performance Ranking” system works
What goes inside Mariani’s “Standard Ops Handbook”
Mariani’s real ROI: Fewer escalations, more add-ons, and 90%+ customer retention.

Meet the Speakers

Nate Birch
Nate Birch
Senior VP - Maintenance, Mariani Landscapes
Mariani logo
Nate is part of the leadership at Mariani Landscape—a 66-year-old brand known for impeccable service in high-end residential and commercial landscaping. Under his watch, Mariani rolled out a cutting-edge QC program. In this webinar, Nate reveals the behind-the-scenes systems that make Mariani a retention machine.
Utkarsh Sharma
CEO at SiteRecon
Utkarsh is the founder and CEO of SiteRecon, where he helps landscaping companies turn operations into growth engines through new-age mapping and data-driven workflows. In this session, he’ll guide the conversation on how quality control, when done right, becomes your best retention strategy