Customers that end up staying long term with you end up paying up to 60 times more. How do you achieve that? By ensuring excellent customer service

For you to deliver the top notch service that you promised and keep your customers happy, your handovers need to be clean - meaning without any leakages. You may think, “My teams communicate with each other daily; my business has no leakages.” I’d say, think again! The more people there are talking to each other, the more likely it becomes that something would leak during handovers.

Are robotic mowers really worth all the hype? Michael Mayberry, ex-CTO, Level Green Landscaping knows the answer.

Not having a culture of documenting jobs on a consistent basis means some employees become specialists but when they leave that information is lost

When you invest in a software, you have to master it. Neglecting key features in your software can be costing you potential RoI