Eliminate all blind spots. Grade, track, and improve your team's performance on job sites to deliver service quality that you're proud of and keep your customers happy.
With the SiteRecon mobile app, you can use data-driven decision-making to standardize service quality and get ahead of issues on job site - and ultimately, reduce churn worth hundreds of thousands of dollars.
Eliminate all blind spots. Grade, track, and improve your team's performance on job sites to deliver service quality that you're proud of and keep your customers happy.
With the SiteRecon mobile app, you can use data-driven decision-making to standardize service quality and get ahead of issues on job site - and ultimately, reduce churn worth hundreds of thousands of dollars.
Eliminate all blind spots. Grade, track, and improve your team's performance on job sites to deliver service quality that you're proud of and keep your customers happy.
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Do you use a form to rate service quality right now?
If yes, share the template with us and we will set it up for your Account Managers on Siterecon.
If you don’t have one, you can use the default forms we have created after researching site inspection processes across companies.
Post setup, the Account Managers visit the site for assessment.
They use SiteRecon’s mobile app to document points of interest.
They capture enhancement ideas, service issues, flower and irrigation inventory in this step.
Alongside capturing site conditions, they fill out a form to rate overall service on site.
Takes only 2 minutes to fill out the form.
While rating the quality of service on a 5 star scale, they add notes and photos to justify the rating.
Here's what will happen once you start using the SiteRecon mobile app to conduct your site assessments
You'll have a process on your hands that you can implement to gain visibility into what's happening on your job sites
You'll know how to set up a system that you can use to notify the management whenever issues are spotted on job site
You'll be able to standardize your service across job sites so that you can deliver the quality of service you promised the client
You'll be able to track the performance of your crews on all your sites and identify opportunities for training
You'll be able to get ahead of issues and take timely action which will improve client relations - and control churn
Your teammates will be able to communicate more effectively within themselves and with the client
"Now we're able to widen out the bottom part of that funnel and have a better close rate. We're also putting better, more qualified leads in the top of the funnel. And frankly, seeing our close rate increase that 20 to 25%"
-Nate Hyde, VP Sales, Mainscape
"It would take us approximately 5 days to generate the proposal and present it to the client. We’ve now reduced that to 3. We’re generating proposals 40% faster now."
-Michael Montenaro, General Manager, Yardmaster
"Now we're going into every project knowing where our costs are, that we can execute those. We've got really good confidence in the measurements now that we're using the tool."
-Daniel Currin, CEO,Greenscape
