Date: Feb 21st, 2024
Time: 11:30 a.m. EST
Drive quality and you’ll control churn. But that’s easier said than done - especially when you have hundreds of customers.
You need a system to grade, track, and improve your team's performance on job sites to drive quality and retention.
Nate Birch, Senior VP - Maintenance, Mariani Landscapes, will be joining us on February 21st, 11:30 a.m. EST to show us how he drives and upholds Mariani's distinguished quality standards.
You'll have a process on your hands that you can implement to gain visibility into what's happening on your job sites
You'll know how to set up a system that you can use to notify the management whenever issues are spotted on job site
You'll be able to standardize your service across job sites so that you can deliver the quality of service you promised the client
You'll be able to track the performance of your crews on all your sites and identify opportunities for training
You'll be able to get ahead of issues and take timely action which will improve client relations - and control churn
Your teammates will be able to communicate more effectively within themselves and with the client
Senior VP - Maintenance, Mariani Landscape
With more than 15+ years of experience between Mariani Landscape and Rocco Fiore and Sons, Nate leads the maintenance sales department and is responsible for the overall performance of the department, including the development of the sales associates and the satisfaction and retention of clients.
He works closely with the production management team to ensure that Mariani consistently delivers the service our clients have come to expect from the company.
Founder & CEO of SiteRecon, the #1 property mapping software in the industry, Utkarsh has helped 350+ landscaping and snow removal companies 2X their close rates, streamline their operations, reduce their churn and develop better customer relationships by leveraging mapping technology.
Managing Partners, Bloom Partners
Tito is an industry veteran and has worked alongside multi-million-dollar BDMs at great companies, gaining valuable insights into their challenges and successes. He himself built a $3 million pipeline in just 1 year at Ruppert Landscapes and now helps landscaping companies find the right talent for acing their business development goals.
Director of Sales,
Gardens of Babylon Landscape
Patrick ran a 37% close rate and produced 4.6 million in contractual revenue sales in 24 months of sales in Chicagoland, one of the most competitive markets in the country. As a multiple major market industry leader, he has a proven track record of developing reoccurring contractual revenue streams. His expertise and dedication have earned him a reputation as a trailblazer in the field
Lots of good insights Patrick & Justin. Thanks
Thanks for all the great information. Super helpful!
Enjoyed this event, thank you.
Thank you all!! Great information!
Thank you! It was very informative
Thanks guys. Amazing insights.